This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (“Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
- Pages or products you view
- Websites or search terms that referred you
- How you interact with the Site
We refer to this as Device Information.
Technologies we use:
- Cookies – small data files stored on your device
- Log files – track actions on the Site (IP address, browser type, timestamps, etc.)
- Web beacons, tags, and pixels – track browsing behavior
When you make (or attempt to make) a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information (e.g., credit/debit card details, PayPal, etc.)
- Email address
- Phone number
We refer to this as Order Information.
2. How We Use Your Personal Information
We use your information to:
- Process and fulfil orders
- Arrange delivery and provide order confirmations
- Communicate with you
- Screen for fraud or risk
- Provide customer support
- Send marketing communications (only if you opt in)
- Improve and optimise our website and services
3. Legal Basis for Processing (UK Users)
Under UK GDPR, we rely on:
- Contractual necessity – to process your orders
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing communications
4. Sharing Your Personal Information
We may share your data with trusted third parties, including:
- E-commerce platform providers (e.g. Shopify if used)
- Analytics providers such as Google Analytics
- Payment processors
- Delivery and logistics providers
We may also disclose your information if required to comply with legal obligations.
5. Behavioural Advertising
We may use your information to provide relevant advertising.
You can opt out via:
- Google Ads Settings
- Facebook Ad Preferences
- Digital Advertising Alliance
6. Your Rights
If you are a UK or EU resident, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
To exercise your rights, contact us at:
info@norestleather.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
7. Data Retention
We retain your Order Information for our records unless you request deletion, or as required by law.
8. Data Transfers
Your information may be transferred outside the UK (e.g., to the US or EU). Where this happens, we ensure appropriate safeguards are in place.
9. Cookies
You can control or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.
10. Changes to This Policy
We may update this policy from time to time to reflect operational, legal, or regulatory changes.
11. Contact Us
For more information or to make a complaint, contact us: